POLICIES
We do not accept deposits on tenrecs until our pre-adoption questionnaire form has been filled out, sent to us, & approved by us. Our deposit fee is $75.00 to reserve a tenrec, the deposit fee is not an additional cost it is included in the cost of the tenrec. So the remaining amount of the tenrec after the deposit is placed is what will be paid at pickup (we only accept Paypal for deposits & cash or Paypal at pickup to pay the remaining balance of the tenrec). Invoices for deposits must be paid within 24 hours of receiving them unless otherwise arranged, if not paid within 24 hours the tenrec will be made available again.
We do not air ship, but can provide occasional ground transport ourselves to some areas depending on the distance, for a fee (the fee's amount depends on the distance, we’re not always available to do transports. Only if our schedule is open when transport would be needed). Transport distance is not to exceed 300 miles unless previously discussed. However, we typically will refer you to a breeder more local to you, in order to avoid any undue stress for the tenrecs from transporting them long distances. **We do not sell to residents of areas where tenrecs are illegal to own (please refer to the statement below on this questionnaire that lists what states/areas tenrecs are illegal in).** We do not guarantee a timeline by which you will receive a tenrec, as breeding does not always go according to plan.
**At time of pickup we require the adopter to bring a valid driver's license with them, we also require that all parties who are 18 years or older sign our Assumption of Risk Waiver before being allowed to handle any of our animals & also have a valid drivers license with them, we will need to take a copy of all parties 18 years or older drivers licenses to attach them to the Assumption of Risk Waivers to prove the parties signing the Waiver are who they say they are.**
We will email you copies of everything signed in person so you also have record of it.
We do not air ship, but can provide occasional ground transport ourselves to some areas depending on the distance, for a fee (the fee's amount depends on the distance, we’re not always available to do transports. Only if our schedule is open when transport would be needed). Transport distance is not to exceed 300 miles unless previously discussed. However, we typically will refer you to a breeder more local to you, in order to avoid any undue stress for the tenrecs from transporting them long distances. **We do not sell to residents of areas where tenrecs are illegal to own (please refer to the statement below on this questionnaire that lists what states/areas tenrecs are illegal in).** We do not guarantee a timeline by which you will receive a tenrec, as breeding does not always go according to plan.
**At time of pickup we require the adopter to bring a valid driver's license with them, we also require that all parties who are 18 years or older sign our Assumption of Risk Waiver before being allowed to handle any of our animals & also have a valid drivers license with them, we will need to take a copy of all parties 18 years or older drivers licenses to attach them to the Assumption of Risk Waivers to prove the parties signing the Waiver are who they say they are.**
We will email you copies of everything signed in person so you also have record of it.
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What Our Clients Are Saying
"Victoria is extremely responsive and knowledgeable. I appreciate that she takes the time to thoroughly answer all questions, and no question is considered trivial. When we decided to get a hedgehog from her, she gave us frequent updates and helped make sure we were fully prepared before we brought home our hedgehog. She assisted me in knowing exactly what food, toys, and cage components were needed. As the babies grew, she did a great job of handling them and socializing them. I can't speak highly enough! We love our hedgehog!"
-Sarah M.